Load Control - Traffic Coaching
Level
Initial training, Skills maintenance
Target audience / relevant staff
An airline or ground handling company's agent in charge to perform the Load Control function as defined by AHM 590 / IATA procedure.
Objectives
Optimize operational skills to ensure Load Control, Load planning and Coordination of aircraft turnaround.
Contents
Practice
- Attitude and appearance: Presentation / Punctuality / Stress management / Motivation
- Communication: Oral Expression / Information Transmission / Behavior / Sense of Contact / Conflict Management / Sense of Debriefing with Stakeholders / Meaning of Debriefing.
- Technical and professional aptitude: Respect of the procedures / Anticipation / Organization of the tasks / Realization of the traffic activities / Taking timing into account.
Aucune formation, nous contacter.
Duration indicative basis
21 hrs / 3 days
Prerequisites
Load Control Initial Training.
Method
- Practical training carried out in the context of arrival / departure operations.
- A qualified and experienced trainer provides the training action
Evaluation
- Practice : Skills Assessment Sheet (minimum 80% of required positive points).
Validity
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