Level
Initial training, Skills maintenance
Target audience / relevant staff
Person directly supervising qualified agents carrying out the security checks covered by points 11.2.3.6 to 11.2.3.11.
Objectives
Acquire detailed knowledge in "Training Content" section.
Contents
Theoretical
- Knowledge of applicable legal requirements and how to comply with them.
- Knowledge of supervisory tasks.
- Knowledge of internal quality control.
- Ability to react appropriately when prohibited items are detected.
- Knowledge of emergency response procedures.
- Knowledge of conflict management.
- Ability to mentor others, train them on the job and motivate them
Training based on current EU Regulation.