Ramp communications between ground and cockpit crew – English - Initial training

Level

Initial training

Target audience / relevant staff

Ground staff providing interphone communication between ground and cockpit crew in english language during aircraft arrival or departure operations. 

Objectives

• Acquire the skills to ensure the ground / cockpit interphone communication during the aircraft arrival and departure operations.
• Be able to participate, in compliance with the safety rules, in the arrival and departure operations using the associated equipment.

Contents

Theoretical

• Role and responsibilities of the agent.
• Modalities of use of the interphone communication means (Headset).
• Safety rules around the aircraft / Aircraft pre-flight inspection.
• Form of communication / typical dialogue on arrival and departure.
• Modalities of implementation of the operations of aircraft departure under its own power or with pushback.
• Communication with the various stakeholders.
• Emergency Procedures.

Practice

• Application of the rules and methodologies discussed during the theoretical training.
• Implementation in the context of arrival and departure operations.