DCS ALTEA CM
Departure Control System AMADEUS ALTEA Customer Management

Level

Initial training

Target audience / relevant staff

Airline or ground handling company's agent in charge of Check-in / Boarding of passengers and their baggage, using DCS Amadeus ALTEA CM.

Objectives

Acquire knowledge and skills to ensure Check-in and Gate Boarding using the ALTEA - CM system.

Contents

Theoretical

  • Become familiar with ALTEA CM environment.
  • Passenger Check-in.
  • Cabin Seat Map.
  • Baggage Check-in.
  • Corrections.
  • Boarding (Gate)
  • Common Exercises.

Duration indicative basis

14 hrs / 2 days

Prerequisites

There are no prerequisites for this course.

Method

  • Theoretical course in classroom One Personnal Computer per Trainee.
  • Personalized follow-up by trainer / trainee interaction.
  • A qualified and experienced trainer provides the training action

Evaluation

  • Theoretical : Continuous Control Exercises / Final Test Assessment Exercise.

Validity

-

Contact