Level
Initial training, Skills maintenance
Target audience / relevant staff
Personnel responsible for accepting baggage from passengers and crew members, managing aircraft boarding areas and performing other tasks involving direct contact with passengers at an airport.
Objectives
- Acquire or update the regulatory knowledge of dangerous goods related to the activities of passenger handling staff..
- Inform and question passengers about the restrictions/prohibitions of dangerous goods in carry-on or checked baggage.
- Identifier dāéventuelles Marchandises Dangereuses cachées ou non déclarées.
- Signaler tout évènement touchant les marchandises dangereuses.
Contents
Theoretical
- Content fully adapted to the staff's category concerned:
- Dangerous goods applicability
- Understanding the general limitations
- Identifying roles and responsibilities
- Understanding the importance of classification & packaging
- Understanding hazard communication
- Familiarising with basic emergency response
- Process baggage
- Accept baggage
- Collecting safety data
Training based on current CBTA* IATA. (*CBTA ā Competency Based Training and Assessment).