Level

Initial training

Target audience / relevant staff

Airline or ground handling company agent in charge to coordinate the various activities related to the handling of the aircraft during turnaround.

Objectives

Acquire the skills to ensure physical control of the aircraft loading.

Contents

Practice

• Communication with the Traffic Back Office, Ramp Control and Technical Crew.
• Coordination of the various stakeholders.
• Management of human and material resources according to aircraft type.
• Tasks distribution between the staff agents.
• Supervision of (un) loading aircraft.
• Compliance with airlines procedures for safety, security and quality of service rules.
• Notification of deficiencies .
• Implementation in context of arrival / departure operations.